Dear Practice Owner,
On behalf of my daughter and myself I would like to place on record our appreciation of the sympathy, friendliness, understanding and professionalism of Doctors Taryn during the traumatic 2 months when we were virtually daily at your practice with our Siamese cats who eventually passed away within 7 weeks of each other.
Doctors Taryn were so patient with us and gave us as much support as they could. They did everything in their power to avoid the inevitable. Tersia at reception was also exceptional in the way that she spoke to us and gave any advice or assistance that she could.
Never did we get the feeling that we were ‘bothering’ anyone at your practice, even though we sometimes rushed through after hours.
Despite all their combined efforts our family members could not be saved, but we are somewhat comforted by the fact that everything possible was done to save them.
We have one remaining cat, a tabby, at home and we are going to bring her in within the next couple of weeks for a complete ‘physical’ as she is getting towards 18 years old and although she seems absolutely fine, we would feel more at ease if Doctor Taryn checked her out from whisker to tail, so that we are prepared for any unforeseen underlying problems. We will phone to make an appointment.
Once again, thank you to everyone involved in the most traumatic time of our lives.
Jane and Astrid Nielsen