Consultations and Appointments
We strive to exceed client expectations
Appointments: Call us to make an appointment at 012 653 4474/2
For your convenience, there are veterinarian’s available weekdays from 7:30 in the mornings until 21:00 at night. On weekend and public holidays we have consultation hours in the mornings as well as afternoons. You are welcome to phone for an appointment. However, if you prefer, you may visit without an appointment. No appointments are made over weekends and public holidays, where we work on a first come, first served basis, with emergencies as priority.
Pregnancy Ultrasounds and Export Documentation: These consultations are more complicated and generally scheduled between 8 am and 5 pm weekdays only. Please schedule beforehand to receive the best service.
Procedures and Dentals: Please book any surgical,medical or dental procedure in advance.
Emergencies: are seen at any time during our open hours. Outside our normal hours, please dial 082 551 1966 to speak to our emergency staff.
New Client: If you are a new client with us, download our New Client Form (2020) to save time at the practice.
Payments: All treatments are payable at the time of the service. We accept cash, cards and can provide a secure link for EFT payments. All fees charged are based on the recommendations of the South African Veterinary Association.
Safety: We request that dogs are presented on leads and cats in baskets when visiting the practice.