Bakenkop Animal Clinic was established in 1989 in Eldoraigne, Centurion. Dr Marlene Armer bought the practice in September 1990 and transformed the small one vet clinic into a nine vet, fully equipped, small animal hospital. We are registered by the South African Veterinary Council and accredited by the South African Veterinary Association. We take pride in providing a full health service to your best friend. We feed, recommend and provide trusted pet foods and carefully research and select our veterinary products. We promote responsible pet ownership and preventative health care. We serve our community by performing spays and castrations for the pets in need. Bakenkop Animal Clinic’s highest goal is the genuine care and comfort of our patients and clients throughout Centurion.
We will strive to deliver the best customer care,
whether this is a shoulder to cry on or a word of advice.
We will strive to deliver the best patient care,
Whether this is a kind word, a soft touch or a gentle
nudge into a cage.
We will do all this to the best of our ability, with patience, with
empathy, with dedication.
Call us at 012 653-4474/2 or stop by so we can meet you and your four-legged friend.
As a client, we want you to know you have the right to expect the following standards from us:
- You can relax ……your pets are as important to us as they are to you
- You will receive friendly and courteous service. You will be respected and not taken for granted. You are special and important
- You can ring us as often as you want. We are available from 08h00 in the morning until 22h00 at night
- We offer 24hours EMERGENCY CALL OUT service so that we will be available whenever you need us
- We will communicate with you frequently and openly as we work with you to ensure your pet’s continuing good health and well-being. We will be here to support you throughout your pet’s life and guide you through medically challenging situations, as well as offer our advice and support when you need us.
- Our products will always be of the best quality and value.
- Our products is designed to ensure your pet’s optimal health. All the products are GUARANTEED with scientific back-up for your peace of mind.
- Our on-going team training programs will be of the highest standards so that you will receive the most professional and up-to-date advice and care from every team member.
- Your feedback is critical. It assists us in continuing to innovate and improve. We look forward to hearing your ideas, comments and suggestions. We will respond to any and all feedback you give us.
- We will listen carefully to your concerns about the health of your animal.